My Grounded Theory Data Collection and Analysis

My Grounded Theory Data Collection and Analysis

MAIS 640 – ePortfolio Assignment Two

In this post you’ll discover:

An update on where I’m at in the GT process. 

Some notes about My Grounded Theory Data Collection and Analysis

Where I'm Coming From

As mentioned in the previous ePortfolio blog post on this course, I’m approaching this Grounded Theory project as someone who has engaged with the topic of homelessness from a variety of perspectives and engaged with individuals who had experienced or were experiencing homelessness from a variety of positionalities as well: as interviewer, as advocate, and as informal service provider.

The data I’m using is a set of interview transcripts generated by talking with people experiencing homelessness about their lives. The research question I’m beginning with is:

“What common concepts or rationales do people experiencing homelessness use to explain their own histories as homeless individuals and/or the societal structures that they feel constrain their abilities to move out of homelessness?”

Also following from my previous post, the first step of collecting the data was already completed. The next steps, identified by Charmaz, (2014), were to:

“2   Analyze actions and processes rather than themes and structure

3   Use comparative methods

4   Draw on data (e.g. narratives and descriptions) in service of developing new conceptual categories” (15).

The following is a condensed version of the process I’ve gone through in initial coding, focused coding, developing conceptual categories, and initial theorizing.

Initial Coding

Note: In the notes below all identifying information is redacted. For the purposes of discussion, the interviewees are labelled “Person 1” to “Person 6.”

Person 1 –

When launching into the initial coding for Person 1, I thought first about the impressions I got from our interview and from him as a person. He had a bit of an attitude, a little bit of cheekiness, as if he knew he was homeless, but wasn’t going to let that stop him from feeling good about himself. He was eager to show that he asserted agency in his life. Thinking about this beforehand provided me a framework through which to code his interview. It also, however, led me to codes that weren’t as simple, direct, and tied to the action as they should have been. As an example, the initial codes were things like “Asserting agency,” “Asserting uniqueness,” “Asserting personal responsibility,” “Claiming success?,” “Identifying lessons learned,” “Identifying life path since homeless,” or “Recognizing help.” This continued throughout the interview, and it wasn’t until after I’d done another interview this way that I realized what I’d been doing.

This coding, however, did yield some insights. It seemed like the most complex perspectives arose when he was trying to negotiate his relationship to authority and police. It seemed like he was trying to reconcile his own sense of agency – I did this, and I did this, and I can do this – with the relationship he has with authority, an authority that usually doesn’t let him do what he wants to do. This, coupled with some comments Person 1 made during the interview about how his abilities had been dismissed by others many times in his life, but that he’d always pulled through, led me to think about how Person 1, other homeless people, and all of us relate to the society around us in terms of expectations and achievement. Whose standards of achievement do we live up to? How do we validate the knowledge of our own worth when others refuse to acknowledge it?

 

Person 2 –

For Person 2, using the same coding approach as for Person 1, I came into coding thinking about what I knew about this person’s situation. I talked to them in a Mission downtown, just down the street from the Bissell Centre. I had already interviewed one person there that day, and I think the people who were preparing lunches for the upcoming meal were getting a bit tired of having the conversation there. During his interview they were preparing bagged lunches, and piling them in big boxes, and making a lot of noise doing it. It didn’t seem to bother him. He had a small dog with him, and the contact who introduced us brought a bowl of water for the dog. In contrast to Person 1, Person 2 did not display an attitude.

What struck me again was the person’s relationship to society and society’s norms. In this case, because Person 2 was closer to my age, my own biases brought Person 2’s relationship to societal norms to the forefront. Person 2 was very matter of fact when relating his narrative, and experiences like serving jail time, doing hard drugs, living with a prostitute, and living in a tent were all narrated in a monotone alongside stories of working and growing up in a small Alberta town. I had trouble accepting this equivalency between experiences. Due to my own bias, I expected that the experiences frowned up by society would be related in a different tone, one more cognizant that what he was doing wasn’t right, especially since we were close to the same age, and especially since we had some shared experiences like growing up in Alberta and working in the oil field.

This bias may or may not have contributed to coding biases. I’ll be looking at that more in the next phase.

 

Person 3 –

 

For Person 3, I hadn’t quite got back around to realizing that I was coding at perhaps too abstract a level. I started this initial coding with thoughts from Charmaz (2014) where she discusses how we should approach analysis of not only the interview, but of every facet of information we have at our disposal about the individual or situation. Charmaz advises that,

“This analysis of ‘what is happening’ extends to the setting, in their lives, in the text…try to ‘understand our participants’ standpoints and situations, as well as their actions” (114).

In the case of Person 3, she had been a refugee for many years, and had just managed, through the help of a case worker in Edmonton, to find a place to stay and a job. Although she wasn’t yet through the refugee system, she was working and being valued and had a place of her own to live for the first time in many years. So she was grateful, and apprehensive, and not sure how the system worked, so her interview was coloured by that sense of insecurity, and the need to convince people that she had had a difficult life, that her life would be in danger if she was deported, and that she deserved compassion.

There were a few times during the interview when she said, “there’s so many things…”, as if words or stories couldn’t faithfully tell of everything she’d been through. It makes me wonder at her frame of mind and frame of reference. Perhaps because she had always been vulnerable and alone, did she grow up thinking she had no right to happiness, no intrinsic ability to achieve happiness, or to work toward it?

There were also times during her interview when she was emotional, times when expressing her joy at being in a home of her own, times when she was talking about how scary it was in different parts of her life, times when she cried, and when the translator cried as well.

In her life, in her frame of reference, all these things were bigger than her, and she was small and vulnerable. I wasn’t sure, however, how much of that was determined by the power imbalance between her and me as the interviewer. If she had been describing the same information to someone else, a friend, or someone she knew well and trusted, would it be presented in the same way? I’m not engaging with bias in this question. I’m just questioning if her narration to me was based on her status as a refugee claimant, as someone who had to convince others of her dire situation. Was she building a story and a case for herself, paralleling her refugee claim?

 

Person 4 –

Reviewing the material in Charmaz, (111), where she talks about the initial coding she did on her interview with the woman who lost her voice due to cancer, I noticed that the codes she used were very much tied directly to what the woman was saying. In my own case with coding, I found that I had almost automatically began to seek out categories of responses and to generalize and get abstract with the coding partway through each interview as soon as I began to see (or think I saw) patterns.

For Person 4’s interview, I was determined to stick with Charmaz’s instructions from the textbook (111): “Note that the codes stick closely to the data, show actions, and indicate the progression of events from Teresa’s point of view” (111). I also noted that I began coding at the beginning of each interview. In keeping with an earlier observation, that the interviewees began each interview with material that they had already rehearsed, because they had to tell their story so many times as a person seeking social services, it struck me that their early interview segments would then almost naturally be more abstract and lending themselves to categories. As they told and retold their stories, they would naturally begin to codify their responses, smooth out the parts that don’t fit, emphasize the ones that work within their self-narrative, and search intuitively for the reasons and rationales behind their actions. Person 1 did this by claiming that he’d always been a troublemaker, Person 2 by attributing his homelessness to his drug use, Person 3 by emphasizing her vulnerability and how scared she’s been.

For Person 4 I remembered the advice of the course professor, who suggested originally that I look through the interviews to see which sections might yield the greatest insights. Following on that, I started initial coding for Person 4 on the second half of the interview.

I found this type of initial coding much faster and easier in a sense, because I wasn’t struggling to come up with patterns or abstractions – I was focusing only on the text.

 

Person 5 –

In this case I was thinking about the process of initial coding, and how the previous initial coding went well, but how I wasn’t sure how it would turn into focused codes and then categories and concepts related to my research question. It made me realize the limitations of coming up with a research question after the initial interviews had been done.

The initial interviews were done for a verbatim theatre project. I wasn’t asking questions related to the research question, which was, “What common concepts or rationales do people experiencing homelessness use to explain their own histories as homeless individuals and/or the societal structures that they feel constrain their abilities to move out of homelessness?” Instead, I conducted the interviews to elicit a narrative about their lives that I could use for a theatre script.

Charmaz’s dictum about coding, that we’re looking for ‘what’s happening here?’, was only partially applicable because the interviewees weren’t responding to questions relating to the research question. I didn’t ask about Why? I asked Who, What, When, and Where. As a result, I shouldn’t be expecting the coding to provide the Why of their homelessness. Instead, I’ll be using the information presented around the other W’s as sources to infer a Why, trying to fill in the gaps using intuition.

As part of the initial coding for this interviewee, I was struck by how often they put forward a normative view of ethical or moral behaviour, not a description of how people in her world were acting, but a statement about how they should be acting. I followed this back mentally through the coding and discovered many instances of it.

 

Person 6 –

For initial coding for Person 6, I was struck by how often the interviewee switched perspectives in the middle of an answer. They would be discussing a bit of their personal history, and in the same sentence switch to an objective third-person description of what homeless people are like in general. There were interesting parallels between Person 6’s perspective switching – between the personal and the universal – and the different perspectives the interviewees had on their own narratives.

I started chewing on this, and through an online reflection response with another student, it emerged that in each of these cases the process of narrating their life stories was the same, but the perspective underlying their stories was different. The category or social process of Narrating Self varied between Asserting Self, Justifying Self, and Obfuscating Self, with of course an admixture of each sub-category in the other ones. If we add into the mix the contextual dynamic that each interviewee was responding to me as an interviewer and in their own ways justifying their lives instead of sharing stories with friends, it seems to emerge that each interviewee had a theory themselves about why they were homeless, and what it would take for them to exit homelessness.

Focused Coding

For the focused coding process, I went back into the transcripts I’d coded last, these being the ones with the shortest codes, more directly tied to the action or emotion of the interviewee. I looked at each interview section and grouped two or three (sometimes as many as five), short codes together into a slightly more abstract code that subsumed the shorter ones but was still tied directly to the action in the interview section. These were more like the ‘what’s happening here’ codes than the short, direct gerunds I’d used for initial codes. An example follows.

Initial Codes from Interview Segment

Focused Codes from Same Segment

Others changing

Calling her down

Hearing racism

Being accused

Defending herself

Excusing landlord

Identifying abuse

Reporting abuse

Revealing other’s problem

Being hit

Reporting it

Being ignored

Pointing out injustice

Recognizing changes in others in relation to self

Retaining/reinforcing stories of injustice

Identifying with others who suffered abuse or injustice

Being ignored by authorities

As I did this, I started to recognize patterns and so started to create categories with short descriptions to tie the categories to the data. Some examples of those follow:

Doing the right thing – volunteering 

Asserting values – helping others

Wanting healing – giving back

Recognizing bad lifestyles – falling into it

Justifying actions – trauma

Recognizing harm – past self trauma

Recognizing bad lifestyles – friends killed

Asserting values – good women

I then went through the entire interview transcript and copied the focused codes into a second document, sorting them into groups that were similar. An example follows:

Doing the right thing – society should

Doing the right thing – family should

Doing the right thing – no result

Doing the right thing – still injustice

Doing the right thing – staying in one place

Doing the right thing – misunderstanding still

Doing the right thing – work

Doing the right thing – volunteering

Doing the right thing – leaving husband

Doing the right thing – but getting abused

Asserting values – helping others, giving back, giving thanks, forgiveness

Asserting values – needing to feed good part

Asserting values – no to abuse

Asserting values – honour women

Asserting values – her rights

Asserting values – good women

Asserting values –  work

Asserting values – reciprocity, helping others

Asserting values – membership in group

Asserting values – heritage and traditional knowledge

Blaming the system – injustice

Blaming the system – limitations

Blaming the system – failings

Blaming authority – unjust

Blaming system – reserve

Blaming system – misunderstanding or lack of recognition

Blaming system – health care

Blaming the system – elders/men

Blaming others – new man

Blaming others – landlords

Blaming the system – young peoples’ trauma

Blaming the system – people in it unjust, dishonest

Comparing these focused codes across the interviews, I then came up with broader categories that contained most of the focused codes from each interview.

Analysis and Category Development

As I went through the process of developing categories and comparing codes, the following emerged:

Narrating Self

In each of these cases the process of narrating their life stories was the same, but the perspective underlying their stories was different. The category or social process of Narrating Self varied between Asserting Self, Justifying Self, and Obfuscating Self, with of course an admixture of each sub-category in the other ones. If we add into the mix the contextual dynamic that each interviewee was responding to me as an interviewer and in their own ways justifying their lives instead of sharing stories with friends, it seems to emerge that each interviewee had a theory themselves about why they were homeless, and what it would take for them to exit homelessness.

Perspective Switching

It struck me that the category of “perspective switching” could mean two different things, and thinking back to the advice of Stebbins that “a person can explore by playing with words and phrases,” (24) I wanted to follow on that trail.

“Perspective” in this case can mean:

  • The interviewee providing different perspectives on homelessness as part of their interviews – changing from talking about themselves to talking about other homeless people and the ‘homeless’ life.
  • The interviewees taking different perspectives on their own experiences, and therefore creating some psychic distance between what they’ve experienced and their own consciousness, as a way of processing trauma and protecting themselves.

After some consideration and some research, I came across the concept of self-distancing as a strategy people can use to deal with past trauma and challenge. This seemed to fit better with the data and the way the interviewees related to their stories and lived experiences. I therefore started to look at the Category of Self-Distancing/Perspective Switching and analyzing how the interviewees fit into that category as sub-categories.

After looking at the interviewees and their transcripts through the lens of “Narrating Self” and “Self-Distancing/Perspective Switching” and assigning a sub-category of those categories to each one, it struck me that there was still something missing. A good part of the data from the three most experienced homeless individuals had to do with objectifying the homeless situation, identifying with the homeless as a group, asserting a set of values that should be being followed, and pointing out deficiencies in the system. So I created a third category of “Objectifying/asserting values” and assigned sub-categories to each individual.

Looking at the data, these three categories seemed to provide generative analytical frameworks and seemed to cover all the interview material. This process was iterative and contained many instances of going back and forth between codes, categories, and data.

The final categories and sub-categories, defined and assigned to each interviewee, are:

Category

Sub-categories

Narrating Self

Affirming self

 

Explaining or obfuscating self

 

Justifying self

 

Championing self

 

Aligning self

 

Recovering or searching self

   

Self-distancing/perspective switching

Healthy distancing

 

Pathological distancing

 

Unsuccessful distancing

 

Dynamic distancing

 

Failed distancing

 

Submersed distancing

   

Objectifying/asserting values

Objectifying/knowing

 

Objectifying/intellectualizing

 

Objectifying/asserting values

 

Objectifying/overcoming

 

Objectifying/immersed

 

Objectifying/lost

Moving from Categories to Theory

The move from analysis to theory construction in constructivist grounded theory is fraught with challenges, and in my own work above I am uncertain if I’ve fallen into the trap Charmaz mentions of stopping the process of constant comparison and analysis too early when categories or concepts are too rudimentary to allow for theory development. However, I would argue that her description of theoretical concepts does apply to the categories identified above.

“For constructivists, theoretical concepts serve as interpretive frames and offer an abstract understanding of relationships. Theoretical concepts subsume lesser categories with ease and by comparison hold more significance, account for more data, and often make crucial processes more evident“ (247).

Going back to my initial research question, which was, “What common concepts or rationales do people experiencing homelessness use to explain their own histories as homeless individuals and/or the societal structures that they feel constrain their abilities to move out of homelessness?”, I then asked how the categories and sub-categories I’d identified could serve as interpretive frames to understand the processes whereby people experiencing homelessness could understand and rationalize their own situations and histories.

The first category/theoretical concept, Narrating Self, can used to analyze how each interviewee’s narrative relates to the world outside themselves, and can be used to explain how they view their situation in relation to the society around them.

The second, Self-distancing/perspective switching, can be used to analyze how each interviewee’s narrative relates to the world inside themselves, and can be used to help theorize about how their internal state affects their ability to change their external situation.

The third, Objectifying/asserting values, can be used to analyze to what extent the interviewees can objectify the lived experience of homelessness and either objectify what “homelessness is” or assert normative values onto others and society about what should be done to ameliorate the situation.

So What is My Theory? and What's Next?

As Charmaz (2014) argues, “the bottom-up approach gives grounded theory its strength, when the researcher asks analytic questions of the data. The researcher’s subjectivity provides a way of viewing, engaging, and interrogating data” (247). With that dictum in mind, the following theory is a postulate, based on my own understanding of the process of being homeless, that I will test against the data throughout the writing of my research report.

The Process Theory of Homeless Individual Change

The process of individuals existing in a homeless condition or exiting homelessness relies on three conceptual abilities, all of which must all be developed and engaged with in order to allow change: they must have the ability to objectify and assert what values should exist in their situation to make it better, they must have the ability to self-distance from their pasts and experiences to change their perspectives on them, and they must have the ability to incorporate these knowledges into their self-narrative to change their situation.

 

Concluding Thoughts

 

After going through the process of ‘doing grounded theory’, I’m uncertain if I conducted all the steps in the most productive way. However, given the scope of this course, and the inability to go back to the original interview subjects for follow-up questions, I feel that the next phase of writing and justifying my theory (or changing it), will be productive because I’ll be forced to go back to the data and document how it supports (or fails to support) the theory I’m proposing.

 

Works Cited

Charmaz, Kathy. (2014). Constructing grounded theory (2nd ed.). Sage.

Stebbins, R. A. (2001). Exploratory research in the social sciences. Sage Publications.